Customer Stories

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A leader in auto glass repair

A leader in auto glass repair is increasing the number of customers contacted and saving the cost of missing appointments

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A leader in auto glass repair
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Table of contents

Background

Problem

Solution

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40

%
Increased connection rates

A medication therapy management provider is verifying more patient prescriptions and providing better care

33

%
increase in answer rate

A trusted brand in auto service is driving more sales calls with better answer rates

56

%
increase in answer rate

A global market research leader is collecting representative survey samples faster

81

%
increase in answer rate

A mortgage lender originates, processes, and funds more applications with a branded call

52

%
more customers reached

A fortune 500 life insurance company sells more policies and increases customer loyalty with a branded call

37

%
increase in answer rates

A used car retailer increases RPC rate by 53% with branded caller ID

53

%
increase in RPC rate

Leading financial services organization is building a better reputation, positive branded call experience, and increased revenue

27

%
Average talk time

Gabb Wireless is protecting kids from spam and fraud calls – with help from Hiya

97.4

%
Spam and fraud calls blocked

How Enercare increases customer engagement with Hiya Connect

55

%
Increase in Right Party Contact Rate

OppFi is expanding credit accessibility to those most in need using Hiya's Branded Call

25

%
Increase in answer rate

MetCredit optimizes right party contact rate

37

%
increase in answer Rate

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