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July 9, 2024

Hiya Demonstrates Global Leadership with Recognition Across G2 Summer 2024 Reports for Contact Center Quality Assurance and VoIP

Hiya Connect was included in 36 G2 Summer 2024 reports, earned 13 badges, and named a High Performer in six regional Grid Reports for the Americas, Europe, EMEA, and the UK for both Contact Center Quality Assurance and VoIP.

May 7, 2024

Hiya Ranks as High Performer in G2 Spring 2024 Grid Report for VoIP Providers

Hiya Connect’s ranking as a High Performer in G2’s Spring 2024 Grid Report is based on the responses from verified customers and real users to questions featured in the G2 review form.

March 28, 2024

Phone Fraud and Spam Reached All-Time High, Costing Scammed Consumers Nearly $2,300 on Average in 2023

A key takeaway from the Hiya State of the Call 2024 report is that while consumers and businesses continue to prioritize voice calls, phone fraud and spam are on the rise – and phone users are paying for it.

February 21, 2024

Hiya Announces Hiya Registration, the Telecom Industry’s First Global Solution for Businesses to Ensure that Customer-Friendly Calls are Delivered without Spam or Nuisance Labels

Hiya, the global leader in voice security, announces Hiya Registration, a free solution for businesses which ensures that customer-friendly calls are delivered without spam or nuisance labeling or blocking on mobile networks across the

February 12, 2024

Virgin Media O2 Partners with Hiya to Roll Out Advanced Spam-Fighting Tools and Services to Consumer and Business Customers in the UK

Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and branded calling services to Virgin Media O2

February 8, 2024

Report: Americans experience one of the lowest rates of fraud in the world despite climbing nuisance calls

In the fourth quarter of 2023, Hiya observed 7.3 billion unwanted calls globally – that’s more than 81 million spam calls every day – up from 6.55 billion in Q3.

January 31, 2024

Hiya Unveils First Branded Calling Solution with Performance Analytics Across 40+ Countries

Hiya Connect now offers enhanced performance analytics with accurate consistent data for all branded calling providers. It stands out in the market by addressing key issues such as the difficulty in managing call branding across providers and more.

December 19, 2023

Hiya Named a High Performer in G2 Winter 2024 Grid Report for VoIP Providers

The recognition is based on the responses from verified customers and real users for each of the VoIP Providers related questions featured in the G2 review form.

November 16, 2023

France and Spain Experience Highest Phone Spam Rate in Europe Per New Hiya Report

Hiya has completed its latest study on phone spam and fraud, and the results highlight a pair of disturbing trends with dangerous implications for consumers worldwide.

November 14, 2023

Liberty Latin America Selects Hiya for Spam and Fraud Call Protection

Liberty Latin America becomes the first telecom provider in Latin America to offer Hiya’s call protection and call identity to mobile subscribers starting in their operations in Puerto Rico and the US Virgin Islands

October 5, 2023

Report: the average mobile phone user gets 14 spam calls per month

At its State of the Call Summit today, Hiya, the leader in voice security, announced the results of its latest study on phone fraud and spam. For the first time, its study includes a list of most common phone scams of the year.

August 30, 2023

Hiya Announces 2023 State of the Call Telecom Industry Summit in New York City

Hiya, the leader in voice security, has announced its annual State of the Call Summit which will focus on how telecom providers and other companies can reduce phone spam and fraud, and restore consumer confidence in voice calls.

August 10, 2023

Phone Fraud Spikes Worldwide According to New Industry Report

Phone fraud on a country-by-country basis reached new heights in Q2, according to the Q2 2023 Global Call Threat Report. What’s more, Spain has the second-highest rate of fraud in Europe. Bank scams were popular in both Spain and France.

June 27, 2023

Hiya and SoftBank Corp. Group Company BBSS Partner to Protect Mobile Users from Spam and Fraud

Through this strategic partnership, the Hiya Protect Call security solution will be offered to carriers worldwide. This is especially critical in Asia-Pacific and Latin America, where in some countries over 50% of calls can be spam or fraud.

May 2, 2023

Hiya Report: A Quarter of All Unknown Calls in the World Are Spam and Fraud

In Q1, 24.9% of all unknown calls observed by Hiya were flagged as spam and fraud on average – equating to 6.7 billion instances worldwide across its network and more than 73.6 million per day.

April 5, 2023

Hiya 2023 State of the Call Report: 10% of All Phone Calls in 2022 Were Spam or Fraud

Hiya, the leading Voice Security Platform, today has announced its annual study on the use of the voice call by businesses and consumers worldwide, including input from thousands of consumers and companies, as well as network carriers.

February 24, 2023

Hiya Sets Out to Take Down Spam Industry

Hiya, the leading voice security company, announced today Enterprise Caller Scoring, a new feature of Hiya Protect which stops number rotation from being an effective practice for legitimate companies to avoid spam labeling.

February 23, 2023

Hiya Report: the United Kingdom Leads all of Europe in Phone Fraud

Hiya, the leading voice security company, has published its Q4 2022 Global Call Threat Report, a comprehensive study that measured the volume, frequency and type of phone fraud and spam between October and December.

February 6, 2023

Gabb Wireless Protects US Families from Phone Spam with Hiya

Hiya, the leading voice security platform, today announced that Gabb Wireless, the leader in providing safe tech for kids, is successfully blocking nearly all phone spam and fraud from reaching its subscribers with Hiya Protect.

January 24, 2023

BT and EE Select Hiya Protect for Spam and Fraud Call Protection in the UK

Hiya, the leading voice security company, today announced a new agreement with the BT to provide the industry’s leading call protection service, Hiya Protect, for BT and EE users.

December 13, 2022

First Orion and Hiya Join Neustar and TNS to Unify Enterprise Call Vetting and Authentication Practices Across Largest Mobile Carriers

First Orion and Hiya join Neustar, Inc., a TransUnion company, and Transaction Network Services (TNS) to form a strategic partnership advancing the industry’s call vetting and authentication standards with a single framework across the largest carriers in North America.

December 8, 2022

MetCredit Canada Leverages Hiya Connect’s Branded Call to Improve Call Center Productivity

Hiya, the leading voice security platform, today announced that MetCredit Canada has selected Hiya Connect for its branded call identification solution to improve call recognition and increase call center contact rates.

November 17, 2022

Hiya Launches the First-ever Personalized Call Protection Solution to Stop Spam and Fraud

Hiya, the leading voice security platform, today announced Personal AI, a powerful new capability for protecting users from being defrauded and annoyed by spam calls, is now live on the Hiya network.

September 27, 2022

Hiya and Ericsson Partner to Deliver Network-Based Call Protection to Wireless Carriers Globally

Hiya and Ericsson have partnered to stop spam and fraud calls and improve the consumer mobile experience by integrating Hiya’s industry-leading call protection solution into Ericsson IP multimedia system (IMS)

August 3, 2022

Hiya and Grupo MASMOVIL Partner to Protect Pepephone Users from Spam and Fraud Calls

Hiya, the leading call performance management cloud, today announced it is partnering with Pepephone, a MasMovil Group company, to protect customers from spam and fraud calls in Spain.

June 20, 2022

Hiya Launches Branded Call Intelligence, Industry’s Only SaaS-Based Call Analytics Tool That Addresses the Enterprise Voice Performance Gap

Hiya, the leading call performance management cloud, today announced the availability of Branded Call Intelligence, a full suite of call delivery and performance analytics for making data-driven decisions that narrow the enterprise voice performance gap.

May 2, 2022

Hiya Achieves ISO 27001 Certification

The rigorous certification process, which took more than a year to complete, required Hiya to document and follow a comprehensive framework for information security, focusing on risk mitigation, staff training, measurement and monitoring, continuous improvement, and more.

April 20, 2022

Hiya and Gabb Wireless Partner to Protect Kids from Spam and Fraud Calls

Gabb Wireless will integrate Hiya’s call protection features directly into the phone dialer on the Gabb Phone, an Android device. “Protecting kids from unwanted contact and introducing them to technology safely is at the forefront of everything we do,” said Nate Randle, CEO of Gabb Wireless.

April 5, 2022

The ‘Eavesdropping Scam’ Emerges as the Newest Scam Call Tactic

Hiya, the leading call performance management cloud, has detected the newest scam call tactic, the ‘Eavesdropping Scam.’ The new scam aims to get users to call back by leaving vague voicemail messages where an unknown voice is heard talking about the potential victim.

March 3, 2022

Should You Call, Text, Email, or Video Call? New Research Reveals Consumers and Businesses Prefer Voice

Hiya has released its 5th annual State of the Call report based on more than 150 billion calls analyzed, and 12,000 consumers and 2,000 businesses surveyed in the U.S., Canada, UK, Germany, Spain, and France.

January 5, 2022

Hiya Connect Delivers 677% ROI, $14.1M NPV According to Total Economic Impact Study

The study by Forrester revealed that Hiya Connect delivers a 677% return on investment (ROI) and a $14.1 million net present value (NPV) to enterprises over a three-year period.

November 18, 2021

Hiya Launches Adaptive AI: Industry’s First Self-Learning Call Protection System that Hunts and Shuts Down Illegal Callers in Real-Time

Hiya today announced the launch of Adaptive AI––a new capability of Hiya Protect that marks the industry’s first self-learning system that proactively hunts and shuts down illegal callers in real-time.

November 17, 2021

Hiya Named a Fastest-Growing Company in North America on Deloitte’s 2021 Technology Fast 500

Hiya announced it has ranked No. 306 on Deloitte's 2021 Technology Fast 500, marking the company's second consecutive appearance on the prestigious list following five years of triple-digit year-over-year revenue growth.

September 29, 2021

Hiya Branded Call and Secure Call Now Available on Google and Samsung Smartphones

Hiya announced that Branded Call and Secure Call are available on Samsung smartphones and smartphones using Google’s Phone App worldwide, increasing the Hiya network to 200 million users.

August 5, 2021

Hiya Adds Salesforce President and CMO Sarah Franklin to its Board of Directors

Hiya announced Sarah Franklin, President and CMO at Salesforce, has joined its board of directors; Aaron Martin has joined as CFO; and Bill McAleer, Managing Director at Voyager Capital, has joined as board advisor.

March 9, 2021

Hiya Ranked #1 on Forbes’ Best Startup Employers List for 2021

Hiya, the leading call performance management cloud, has been ranked #1 on Forbes’ list of America's Best Startup Employers for 2021. This marks Hiya’s second straight year on the list after ranking #147 out of 500 employers in 2020.

February 10, 2021

Scam calls becoming ‘the new normal’ with 75% of Americans surveyed targeted in 2020 - according to Hiya’s new State of the Call Report

Businesses and consumers are relying on the voice call more than ever during the pandemic with voice traffic up 184% in 2020 compared to 2019, according to exclusive data from Hiya’s 2021 State of the Call Report.

January 27, 2021

Nokia and Hiya Successfully Test Europe’s First Cloud-based VoLTE Network Integration for Call Protection

Nokia and Hiya test proves innovative cloud-based voice performance platform delivers real-time spam and fraud detection, modernizing voice with trust, identity, and intelligence.

January 19, 2021

Telenor Norway Deploys Hiya to Stop New Wave of Fraud Calls Targeting Norwegians

Telenor Norway has deployed Hiya’s intelligent call security to protect their subscribers from fraud and nuisance calls. Hiya’s security service is integrated with Telenor’s Se Hvem app on iOS and Android.

December 10, 2020

Hiya and Telenor Norway Announce New Strategic Partnership to Strengthen Fight Against Fraud and Nuisance Calls

Hiya and Telenor Norway have announced a new strategic partnership to strengthen the fight against fraud and nuisance calls. With this partnership, Telenor Norway will become the first major European carrier to partner with an intelligent call protection service.

November 18, 2020

Hiya Ranked 86th Fastest-Growing Company in North America on Deloitte’s 2020 Technology Fast 500

Hiya is ranked No. 86 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in North America. Hiya ranked 21st out of 128 winning companies based in the Pacific Northwest and Silicon Valley

October 22, 2020

Hiya and Samsung Extend Strategic Partnership to 2025

Hiya today announced the extension of its strategic partnership with Samsung through 2025. Hiya will continue to power Samsung Smart Call to stop spam and fraud calls and will also deliver Hiya Connect to enable businesses to reach more customers on hundreds of millions of Samsung devices worldwide.

October 1, 2020

Hiya Enables Quantum Assurance International, Inc. to Connect With Customers With a New Voice Performance Strategy

Hiya, the leading call performance management cloud, today announced a new partnership with Quantum Assurance International, Inc. to drive higher answer and conversion rates with the Branded Calls feature and proactive reputation management.

April 8, 2020

Charter Collaborates with Hiya to Protect Spectrum Mobile™ Customers From Spam Calls

Hiya announces collaboration with Charter Communications to provide Hiya’s free anti-spam app to Spectrum Mobile customers and help protect them against the growing threat of fraud and nuisance calls.

April 7, 2020

Pango Partners with Hiya to Stop Annoying Robocalls, Globally

Hiya announces a new partnership with the global security and privacy company Pango, as they add Hiya’s global fraud and nuisance call protection services to their all-in-one subscription of premium consumer security and privacy products.

March 31, 2020

Telephone scammers target victims with fake promises of a coronavirus cure

Hiya’s State of the Call report shows fraud and nuisance calls in the UK grew to 7.3 billion in 2019 with London, Edinburgh and Manchester worst hit by coronavirus scams

March 10, 2020

Hiya Named One of Forbes’ Best Startup Employers for 2020

Hiya has been recognized as part of Forbes’ inaugural list of America’s Best Startup Employers for 2020. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.

December 13, 2019

US Spam Calls Grew 108% in 2019 as Anti-Robocall Bill Moves to Senate for Approval

Hiya’s Biannual “State of the Phone Call” Report Shows Spam Calls Grew to 54.6 billion in 2019; Americans Answer Less Than Half of All Incoming Mobile Calls as a Result

August 29, 2019

Hiya Announces New Product to Help Businesses Improve Customer Relationships and Drive Higher Contact Rates

Hiya today announced a new product that allows businesses to provide meaningful context into their calls to mobile customers. The newly launched Hiya Connect delivers business name, logo, location and reason to the recipient's phone.

May 9, 2019

First-of-its-Kind Study Ranks Spam Detection Providers’ Ability to Accurately Detect Unwanted Robocalls

Global Wireless Solutions, Inc. (GWS) and Hiya today shared findings from a study that assessed how well wireless carrier spam detection solution providers (Hiya, First Orion and TNS) detect unwanted robocalls.

March 30, 2018

Hiya Receives 2018 AT&T Supplier Award

Hiya, the global leader in caller identification and phone spam protection, is receiving the 2018 AT&T* Supplier Award for its outstanding performance and service to AT&T affiliates during the past year.

October 19, 2017

Hiya Raises $18M to Transform Mobile Calling Worldwide

Hiya today announced that it has raised $18M in Series A funding to expand globally. The round was led by Balderton Capital, Europe's leading early-stage venture investor, with participation from Nautilus Venture Partners and Lumia Capital.

August 23, 2017

Hiya Extends Partnership with Samsung to Bring its Leading Caller and Business Profile Services to the Note 8

Available in 28 countries, users of the Galaxy S7, Galaxy S8, Note 8 and all A-Series and J-series devices will now benefit from the experience that Hiya Business Profiles provides on Samsung Places.

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