Add your company name, logo, and call reason to your outbound calls. And watch answer rates skyrocket.
Unwanted calls are drowning out legitimate ones. Answer rates are plummeting. Customers are complaining. And business results are declining.
and bring trust, identity, and intelligence to your voice calls
"Hiya provided us a solution for caller identification and now we can guarantee to customers that this isn’t spam, it’s our company calling. We’ve seen our actual contact rates for outbound campaigns double. This has been fantastic for our outbound team and has helped us go that extra step."
Hiya Connect protects businesses with the Secure Call feature, which prevents imposters from hijacking or spoofing phone numbers, and authenticates every calls to protect caller reputations.
The Hiya app blocks unwanted calls and lets authentic identified calls through. Legitimate businesses can add branded identity to their calls so their customers can see it's them calling.
According to Hiya’s analysis, spam calls grew to 54.6 billion in 2019, up 108% compared to the previous year. The Hiya app identifies calls you want to take and blocks the numbers you want to avoid. And Hiya Connect helps legitimate businesses identify and authenticate their calls so wanted business calls aren't blocked.
Hiya Connect is one way to vastly improve your outbound call center's performance. Securing and branding your caller identity will improve business performance and agent productivity, and will allow you to access insights with self-serve analytics.
Hiya is currently used in more than 40 countries and serves more than 200 million monthly active users, mainly in the United States and across Europe.
Unsolicited robocalls are the #1 source of consumer complaints to the Federal Communications Commission and Federal Trade Commission. This incessant problem is only getting worse due to a lucrative profit motive for scammers. Hiya provides reputation information based on real-time analysis that identifies spammers in minutes and helps the robocalls you might actually want get through.
Adding caller ID with the Branded Call feature is the best way to increase the answer rates of your outbound callers. Branded Call goes beyond simple caller ID with logo and call reason also displayed.
Spam calls are calls received from unwanted callers that may be calling indiscriminately to a large number of recipients. They are annoying and unnerving. The good news is that you can put a stop to spam calls thanks to Hiya.
Scam, spam, robocalls or any other unwanted calls can be easily blocked, reported, and stopped from within the Hiya app.