Go beyond an answer rate with Hiya Connect

Reputation management, secure and branded calls, and industry-leading performance analytics at your fingertips.

See Hiya Connect in Action
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Deliver outstanding voice performance

Go beyond static caller registries with Hiya

Businesses often look to static caller registries to avoid and resolve inaccurate spam labels. But in the mobile era, businesses need a comprehensive voice performance strategy to unlock the full power of the world’s largest network.

Reputation Monitoring & Management

Stop inaccurate spam labeling

Monitor how often numbers have been blocked or reported
Track reputation health over time
Directly dispute nuisance reputation and spam labels

Branded Call

Show your identity

Be instantly recognized with your company name and location displayed on your calls
Elevate your brand by featuring your company logo
Get personal and include an informative reason for your call

Secure Call

Protect your identity

Prevent imposters from spoofing your phone numbers
Authenticate calls with a fraud filter that strips identity or terminates unverified calls before they can be completed
Protect your business and your customers from the disastrous effects of impersonators
Hiya exclusive

Reach 130M+ Customers

Plug into the largest distribution and reach in the industry

Influence your call outcomes with more than 130 million mobile users through AT&T, Samsung, and the Hiya App
Reach Samsung mobile users across the globe in 40 different countries

"We thought we would see a rise in answer rates by a percentage or two. We weren't expecting such a significant increase."

Emerson Jacobelli
Director of Consumer Contact Center, Penske
Hiya exclusive

Call Analytics & Insights

Make informed business decisions

Access the Hiya Connect Console with self-serve executive dashboards chock full of industry-standard KPIs, like answer rates, call attempts, and call durations
Review analytics updated daily with data trending over time for timely comparisons and analyses
Get insight into actionable steps to improve call performance

"We have seen an up-take in answer rates to our outbound calls to students."

Todd Abbott
Senior Vice Preseident, Ruffalo Noel Levitz
Hiya exclusive

Modern Hyperscale Cloud Infrastructure

Deploy quickly and innovate faster

Get fast and convenient delivery through the cloud
Save time and money by not depending on on-premise solutions
Have confidence in our modern infrastructure that’s fully compliant and protects privacy

"The lift in answer rates with Hiya is nothing short of phenomenal. We’ve decreased our customer acquisition costs in such a meaningful way that it’s allowed us to reinvest in other parts of the business."

Justin Ryan Marks
VP of Marketing, Quantum Assurance

FAQs

Are there any technical requirements to set up Hiya Connect?
How long does it take to set up Hiya Connect?
Do call recipients need to download software or opt-in for Hiya Connect to be effective?
What reach does Hiya have for Branded Call?
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Your customers are waiting to hear from you

What are you waiting for? You're just a click away from seeing how your business can ramp up performance of the voice channel. Get a demo of Hiya Connect and get on your way to better answer rates and much more.