Reach more customers with Branded Call

Stop being just a number, and start displaying your brand

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The PRoblem

80% of unknown calls go unanswered

Learn how the growing spam and fraud problem is hurting your customers, and your opportunity to build trust.

The negative business impacts of unanswered calls:

  • 22% Missed revenue goals
  • 21% Reduced lead volume
  • 21% Lowered team productivity
The Solution

71% answer calls from known callers

Display your business name to engage with more customers, faster.

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Display your branded caller ID to engage with more customers, faster

  • Individual numbers
    Empower employees to represent your company professionally on their device.
  • Business units
    Ensure a consistent and professional impression for customer service engagements.
  • Corporate numbers
    Enhance your outbound calls on your corporate number with custom branding.
  • Department names
    Apply distinct names for your different departments so it reflects the correct identity.
  • Regional offices
    Brand your company calls even for external service providers, like BPOs.
testimonials

Real world examples of success

Discover how innovative companies across industries successfully use Hiya Branded Call.

Unlocking Growth: How Branded Call Elevated Customer Retention and Upsell Success

  • 22% increase in contact rate
  • 29% increase in call duration
  • Increased Retention: Higher customer renewal rates

Faster Payments, Happier Customers: How Branded Call Improved Collections Efficiency by 35%

  • 55% increase in right party contact rate (RPC)
  • 44% decrease in calls < 4 seconds
  • Shortened Collection Cycle: 35% faster response rate on billing inquiries and payment reminders

Reducing No-Shows: How Branded Call Improved Appointment Attendance by 25%

  • 32% increase in first attempt answer rate
  • 18% increase in contact rate
  • 25% reduction in no-shows, improving operational efficiency

From missed opportunities to closed deals: How Branded Call boosted lead conversion rates

  • 32% increase in first attempt answer rate
  • Increased Revenue: Increased lead-to-opportunity conversion rates, resulting in higher sales
  • Improved Deal Velocity: Faster connection times with leads, reducing the average sales cycle length

Standing Out in a Crowded Market: How Branded Call Increased Prospect Engagement by 30%

  • 15% increase in first attempt answer rate
  • 35% increase in call duration
  • Increased Engagement: More outbound calls answered, creating more sales conversations
How it works

Branded Call Displays

After registering your business numbers & selecting a Branded Call package, Hiya handles the rest, with no integration needed.

Branded Call can appear differently based on the consumers device and carrier.

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Your security and privacy is our priority

Compliant with all international standards:

  • SOC 2 Type 2 compliant
  • ISO 27001 certified
  • Compliant with international security laws and regulations
  • Hiya Data Privacy Officer
  • Proven & trusted solution to meet your regulatory requirements for call security

Connect with more customers

Hiya's Branded Call ensures your calls are recognized, trusted, and answered.

  • Display your business name, logo, and call reason
  • See an increase in answer rates
  • Build customer trust by reducing unknown caller frustration