We are sorry to announce that the service will no longer be available on Samsung devices operating Android 12 and later. Older phones not eligible for the Android 12 upgrade and phones not yet running Android 12 will continue to have access to Samsung Places.
Samsung Places has been removed from all Samsung devices that were released on or after January 1st, 2021. Further, the service will not be available after the Android 12 upgrade is completed on all OS upgrade-eligible devices, including new and most existing models.
Older device models that are not eligible for the Android 12 upgrade and devices that have not been upgraded to Android 12 will continue to have access to Samsung Places.
The Places tab on the phone app will no longer exist and any business search capability related to the Places service will not be available.
Hiya does not save any personal data from the Samsung Places service. Hiya will delete any anonymous data within 60 days after the device is upgraded to Android 12.
Please visit our Help & Support page for additional information.
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