80% of unidentified calls go unanswered. Read the benchmark report for what is happening in voice today, and what you can do to drive business.
Make your companies calls more recognizable. Learn how Hiya can drive value for your business.
With Hiya Branded Call BCLC was able to increase contact rates, campaign efficiency, and revenue.
Prevent caller reputation issues and complaints with customer-friendly calling practices.
First Orion and Hiya join Neustar, Inc., a TransUnion company, and Transaction Network Services (TNS) to form a strategic partnership advancing the industry’s call vetting and authentication standards with a single framework across the largest carriers in North America.
Hiya, the leading voice security platform, today announced that MetCredit Canada has selected Hiya Connect for its branded call identification solution to improve call recognition and increase call center contact rates.
Hiya, the leading voice security platform, today announced Personal AI, a powerful new capability for protecting users from being defrauded and annoyed by spam calls, is now live on the Hiya network.
Hiya and Ericsson have partnered to stop spam and fraud calls and improve the consumer mobile experience by integrating Hiya’s industry-leading call protection solution into Ericsson IP multimedia system (IMS)
Hiya, the leading call performance management cloud, today announced it is partnering with Pepephone, a MasMovil Group company, to protect customers from spam and fraud calls in Spain.
Hiya, the leading call performance management cloud, today announced the availability of Branded Call Intelligence, a full suite of call delivery and performance analytics for making data-driven decisions that narrow the enterprise voice performance gap.
The rigorous certification process, which took more than a year to complete, required Hiya to document and follow a comprehensive framework for information security, focusing on risk mitigation, staff training, measurement and monitoring, continuous improvement, and more.
Gabb Wireless will integrate Hiya’s call protection features directly into the phone dialer on the Gabb Phone, an Android device. “Protecting kids from unwanted contact and introducing them to technology safely is at the forefront of everything we do,” said Nate Randle, CEO of Gabb Wireless.
Hiya, the leading call performance management cloud, has detected the newest scam call tactic, the ‘Eavesdropping Scam.’ The new scam aims to get users to call back by leaving vague voicemail messages where an unknown voice is heard talking about the potential victim.
Hiya has released its 5th annual State of the Call report based on more than 150 billion calls analyzed, and 12,000 consumers and 2,000 businesses surveyed in the U.S., Canada, UK, Germany, Spain, and France.
The study by Forrester revealed that Hiya Connect delivers a 677% return on investment (ROI) and a $14.1 million net present value (NPV) to enterprises over a three-year period.
Hiya today announced the launch of Adaptive AI––a new capability of Hiya Protect that marks the industry’s first self-learning system that proactively hunts and shuts down illegal callers in real-time.