Who we are
and what we'reabout

Hiya office internationalHiya new office kitchen2019 Hiya team

Our mission is to modernize voice with trust, identity and intelligence. We're protecting people from spam and fraud calls, connecting businesses with their customers, and helping carriers secure their networks for all.

Alex Algard Hiya founder

Modernizing voice

In 2015, Hiya founder Alex Algard saw the increasing need for innovation in the voice channel and began building the first caller ID and spam blocking apps for mobile while at Whitepages.

Hiya new office meeting room

Changing the market

In early 2016, Hiya spun out of Whitepages and brought its technology to market through Samsung Smart Call, the first-ever network-based spam solution with AT&T, and the Hiya consumer app.

Hiya new office huddle

Growing our reach

Since its inception, Hiya has launched Hiya Connect and Hiya Protect, continues to power services for the world’s largest mobile providers, and has grown to serve more than 130 million businesses and customers worldwide.

Hiya by the numbers

140+

employees and growing

3 offices

Seattle, London & Budapest

Trusted & backed

Balderton, Nautilus Venture Partners, Lumia Capital and more

170M+

monthly active users

40+

countries with Hiya

AICPA SOC for Service Organizations logo
SOC 2 compliance ensures our customers and partners can trust Hiya
Careers

Grow your career at Hiya

At Hiya, we are passionate about creating a culture where employees love to work, feel supported and energized, and are empowered to create, innovate and challenge the status quo. We’re constantly on the lookout for talented, dedicated and driven people to join our growing team. 

Sound like you?

People

Leadership

Our leadership team is made up of passionate leaders who have experience building successful companies and always put our people first.

Alex Algard profile

Alex Algard

Founder and CEO

Alex is the CEO of Hiya, where he's especially focused on product vision and corporate strategy. Alex is a long-time visionary for trust and identity in mobile calls, having launched the first caller ID and spam blocking apps for mobile. Alex is also the founder and chairman of both Ekata and Whitepages, where he serves in advisory roles. He holds a B.A. in Economics and M.S. in Mechanical Engineering, both from Stanford University.

Read more
Alex Algard profile

Kush Parikh

President

Kush drives the Go-to-Market aspect of the Hiya business including distribution, sales, marketing and business operations. He has over 15 years of experience in the mobile industry including handset OEMs, location based services and mobile payments. Among Kush’s many startup roles, he was recently the CEO of PayByPhone, Inc. one of the largest mobile payment companies in the world which he sold to Volkswagen Financial Services. Kush holds a B.S. in Electrical Engineering from Penn State and an MBA from Duke University.

Read more
Alex Algard profile

Aaron Martin

Chief Financial Officer

As CFO, Aaron leads the financial operations at Hiya and helps drive accountability and continuous improvement throughout the organization. Aaron brings deep experience in strategic growth, financial planning and analysis, and investor relations to Hiya from his previous financial leadership roles with other technology companies. Recently, he was the CFO of Yapta during a rapid growth period that culminated in it being acquired by Coupa Software (NASDAQ: COUP) in December 2019. Aaron holds a BBA from the University of Washington and an MBA from Columbia Business School.

Read more
Alex Algard profile

Marcelo Calbucci

Chief Technology Officer

As Chief Technology Officer, Marcelo leads Hiya's long-term technology vision and oversees the engineering, product, operations, and partner certification teams. Before Hiya, Marcelo was the CTO & founder of two healthcare businesses, one in the UK (DoctorLink) and one in the US (EveryMove). He was a Head of Product at Pioneer Square Labs (a Startup Studio) and was an entrepreneur for the 15 years prior. Marcelo started his career with Microsoft where he worked for seven years, mostly on the Bing search engine. Marcelo has a Computer Science degree from Universidade Estadual Paulista in Brazil.

Read more
Alex Algard profile

Hillery Nye

General Counsel & Chief Privacy Officer

With a deep background as an intellectual property and technology attorney, Hillery leads Hiya’s legal team as General Counsel and supports the company’s transactional needs. She brings more than two decades of experience as an attorney for publicly traded companies, including Microsoft, Amazon, Intel and Paramount Pictures, as well as startups, such as Zipwhip and Glympse. Hillery also served as an adjunct professor at Seattle University School of Law where she taught privacy and technology law. Hillery earned a bachelor’s degree in political science from the University of Washington and a JD from Willamette University School of Law.

Read more
Alex Algard profile

Chris Reiner

Senior Vice President, Global Business Development

As Senior Vice President of Global Business Development, Chris Reiner leads Hiya’s ongoing growth and distribution strategy, with a specific focus on both Mobile Carrier and OEM partnerships. Chris started his mobile career with start-up Voice Signal Technologies, which was acquired by Nuance Communications. Following Nuance, Chris worked at Carrier IQ, a startup focussed on improving the mobile user experience. Most recently, he returned to Nuance where he led the Global Sales and Go-to-Market organization for the Mobile Division. Chris received a B.S. in Electrical Engineering at the University of Vermont and an MBA from Babson College.

Read more
Alex Algard profile

John Novak

Senior Vice President, Marketing

John is a seasoned marketing and product leader with over 20 years experience across both early stage SaaS companies and high growth software businesses within larger organizations. As SVP of Marketing at Hiya he leads the company’s marketing team which includes product marketing, demand generation, corporate marketing and company communications. Prior to joining Hiya, John served 10 years in various marketing, product marketing and product leadership roles at Apptio where he helped grow the company from Series B onto a successful IPO and through the acquisition by Vista Equity Partners for $2B. Previously, he held leadership positions at Microsoft, Mercury (Acquired by HP), Accenture as well as several early-stage ventures in San Francisco. John earned his BS degree in Finance from the University of San Francisco.

Read more
Alex Algard profile

Chris Sorensen

Senior Vice President, Sales

As Vice President of Sales, Chris leads up the team who helps businesses around the globe differentiate their phone calls and drive higher engagement. Chris began his career at a mobile startup, and has since become a journeyman in data analytics, the contact center space and consumer behavior. Before Hiya, Chris was Global Director of Strategic Partnerships at Whitepages and prior to that, he worked for the University of Washington in various capacities for nearly 14 years. Chris holds a B.A. in Advertising from Washington State University.

Read more
Alex Algard profile

Pinar Ormeci

Vice President, Strategic Accounts

As Vice President of Strategic Accounts, Pinar is responsible for Hiya’s growth strategy and activities in the region. Pinar has more than 20 years of sales and technology experience in the telecom and IT industry, most recently overseeing Ericsson's Western and Central European partnership, alliances and digital consulting business from London. Early in her career she worked at Qualcomm and was the key Account Manager for Verizon at Cequint/TNS before joining Ericsson. Pinar has an M.S. in Electrical Engineering from the University of Massachusetts Amherst.

Read more
Alex Algard profile

Brian Silverman

Senior Vice President, Connect Partnerships

Brian is the SVP of Connect Partnerships where he enables go-to-market channels and partners in the Call Center as a Service (CCaaS) space while working closely with the Connect sales, product, and marketing teams. Prior to joining Hiya, Brian was the co-founder and CEO of Five9, VP at NiceInContact, and also held leadership roles at Spoken, Avaya and most recently served as the Head of Global Revenue in the Amazon Connect business unit. Brian holds a B.A. in marketing and organizational psychology from McGill University.

Read more
Alex Algard profile

Won Park

Vice President, Strategic OEM Accounts

With many years of expertise in the telecom industry, Won leads Hiya’s ongoing growth and distribution strategy, with a specific focus on Mobile OEM partnerships. Prior to Hiya, Won was Head of Mobile Partnerships at LinkedIn where he grew the mobile app user base through OEM and carrier partnerships. Before LinkedIn, Won worked at Evernote where he helped distribute the company’s mobile app to tens of millions of smartphones through partnerships with companies like Samsung, LG and NTT. Won also worked in Samsung’s Mobile Division for over 10 years in Korea and the Bay Area, where he led numerous partnerships with US companies like Swype, Dropbox and Flipboard. Won holds a B.A. in Media Studies from University of London and a Masters in Marketing from the University of Manchester.

Read more
Alex Algard profile

Anthony Mendonca

Vice President, Engineering

Anthony leads the engineering efforts at Hiya, including QA, IT, and tech operations. He brings more than 20 years of engineering and cloud computing experience, and most recently built the engineering team at RealSelf and helped the company grow from 10 to 250 employees. Prior to RealSelf, he helped build the private cloud platform at Intuit, including data center automation and VPS management. Anthony holds a Computer Science degree from San Jose State University.

Read more
Alex Algard profile

Patchen Noelke

Vice President, Product Marketing

Read more
Alex Algard profile

Rich Deck

Vice President, Finance

As Vice President of Finance, Rich leads the finance team at Hiya. With nearly 30 years experience, Rich has spent most of that time working for high-growth technology companies, leading them through multiple IPO’s, various financings and nearly 20 acquisitions. Starting his career at PricewaterhouseCoopers, Rich moved to Concur Technologies where he served as Controller, followed by Chief Accounting Officer for Coinstar, Inc. For the past 9 years, he has held various consulting roles in both large and small companies. Rich received his B.A. at Gonzaga University in Business Administration & Accounting with a minor in Spanish.

Read more
Alex Algard profile

Daniel Lehoczky

Managing Director, Hungary

As Managing Director of Hiya Hungary, Daniel is in charge of building out and running the Central European engineering operations in Hungary. Daniel leads the financial, legal, operational and HR functions, and helps define Hiya’s global strategy. Prior to Hiya, Daniel worked at Whitepages where he also lead the regional engineering operations in Hungary. He has over 20 years of finance and management experience working in different industries and companies that include Deloitte & Touche and Silicon Valley Bank. Daniel holds a B.A. in Economics from Stanford University and a law degree from Eötvös Lóránd University.

Read more

Board

Hiya Board Mike McSherry

Brian Kang

Board Director

As the cofounder of Nautilus Venture Partners, Brian brings more than 20 years of experience in venture capital investment and various corporate development roles to Hiya’s board. Prior to co-founding Nautilus, Brian was a managing director at Samsung Ventures, where he led the firm’s global investments in the mobile and consumer IT sector. In addition to his extensive VC network in the Silicon Valley, Brian has close relationships with key executives and technology leaders from Asian global corporations for proprietary investment validation and early access to market/technology innovation. He holds an MBA from the University of Texas at Austin McCombs School of Business, an MS degree in Mechanical Engineering from the University of Washington, and a BS degree in Mechanical Engineering from the State University of New York at Buffalo.

Read more
Hiya Board Mike McSherry

Sarah Franklin

Board Director

Sarah brings extensive experience leading high-growth teams and launching innovative initiatives. She is currently the President and Chief Marketing Officer at Salesforce. In her previous role as EVP and GM of Platform and AppExchange, Sarah led Salesforce’s developer initiatives with a focus on democratizing technology. She is passionate about empowering everyone to pursue successful careers in technology and bridging the skills and equality gaps by making technology accessible to all. Throughout her career, Sarah was often one of the only women on her team. Witnessing the incredible inequality of women and minorities in STEM careers firsthand inspired her to help spark the Trailblazer movement by launching Trailhead, Salesforce’s gamified online learning platform. With Trailhead, she has seen people transform their careers from hairdressers, salsa dance instructors, and factory workers to successful technologists. She is proud to work with the best and the brightest to change the face of the technology industry. Sarah’s career has spanned large enterprises to scrappy startups. She specializes in bringing emerging technologies and trends to market and has a unique blend of technical expertise and business acumen. She is proud to have worked at Salesforce for 10 years now. Sarah holds a dual degree in chemical engineering and biochemistry from Virginia Polytechnic Institute and State University.

Read more
Hiya Board Mike McSherry

Mike McSherry

Board Director

Mike brings twenty years of experience focused on mobile networks and technology to Hiya. Today, Mike serves as CEO of Xealth, a digital prescribing and analytics platform integrated into healthcare electronic medical records (EMRs). Prior to Xealth, he was CEO of Swype, an innovative touchscreen keyboard installed on over one billion smartphones and tablets, which he sold to Nuance in 2011. He also co-founded Zivo, the largest web development company in Australia and New Zealand, and was co-founder and head of product for Boost Mobile both in the US and Australia. He has also held several different product roles at Microsoft. Mike received a Bachelor’s degree in Economics and International Business from William & Mary college in Virginia.

Read more
Hiya Board Mike McSherry

Lars Fjeldsoe-Nielsen

Board Director

Lars brings strategic and operational know-how for mobile to Hiya. Lars joined Balderton Capital as a General Partner in 2015, after roles at three of Silicon Valley's best known tech companies – Uber, WhatsApp and Dropbox. At Uber Inc. in California, where he was Vice President Mobile, he fueled the company’s rapid growth through strategic alliances with global telcos, including Verizon and Carlos Slim's América Movil group. As Head of Mobile at Dropbox, where he was one of the firm's first 25 employees, his business development deals with Samsung and others helped the file-sharing company reach its first 100M users. At WhatsApp, Lars was advisor to the business team on non-organic growth and distribution, until the messaging app's acquisition by Facebook in 2014. Lars holds an MBA from London Business School, an MSc from Oxford University and a BSc from Kings College London.

Read more

Ready for your new Voice Performance Strategy?

Contact us today and take the first step to a better voice experience for your customers or subscribers

Contact us