The products and services (the “Service”) provided by Hiya, Inc. to any party (“Company”) are subject to these carrier-provided terms.
Company represents and warrants that it: a) is an entity that may validly engage in the activities for which it is using the telephone numbers registered with Hiya for branded calling (i.e., a business engaged in communications with AT&T customers that has a relationship with Company); b) has sufficient rights, by ownership or otherwise, to the telephone numbers which it is registering with Hiya for branded calling services; and c) is authorized to use the names, marks, and other information that it wishes to have displayed to recipients of telephone calls.
Company must comply with all applicable laws including, by way of example and not by way of limitation, the Telephone Consumer Protection Act and in particular the applicable rules requiring consent from AT&T customers to receive calls.
To the extent Hiya obtains or uses ATT customer information, including CPNI, in connection with providing the branded calling service, Hiya shall be an authorized agent of AT&T with respect to the receipt and use of such information. Notwithstanding the foregoing, Hiya is prohibited from sharing such information with Company.
Hiya may immediately suspend Company’s use of the Service to the extent it terminates on the AT&T network at AT&T’s request or if Hiya’s contract with AT&T changes materially.
Company agrees that it shall not use the Service to:
Company agrees that Transaction Network Services, Inc. (“TNS,” Hiya’s provider of Verizon branded calling services) may immediately suspend Company for any known or suspected violation of these standards. TNS may immediately suspend Company’s use of the Service to the extent it terminates on the Verizon network at Verizon’s request.
In addition, Verizon imposes a surcharge on each call terminating on its network, which will be passed through to Company without additional mark-up by Hiya.
Company agrees to comply with the Acceptable Use Policy found at https://firstorion.com/acceptable-use-policy-dev/.