Canadian customers are answering the businesses they recognize first.

Unknown calls are ignored by default. Hiya helps your business show up clearly and consistently so more customers answer, connect, and convert.

Delivering branded calls throughout
Canada with our partners

Your calls will appear with branding depending on your customer's device and network operator. You only pay for calls with branding.

Samsung logoRogers logoBell logo
86%
*
of unknown calls go unanswered
The PRoblem

When prospects and customers don’t know who’s calling, they don’t pick up.

Spam, robocalls, and scams have trained people to ignore calls from unfamiliar numbers.

More than half of all unidentified calls are left unanswered—affecting every part of your business. When trust is broken at the first ring, opportunities slip through the cracks, engagement drops, and customer satisfaction declines—leaving your revenue at risk.

The PRoblem

Stand out, build trust, and get more calls answered with Hiyas Branded Call

Hiya’s Branded Call ensures your calls are recognized, trusted, and answered. By displaying your brand name, department and logo on recipients' phones, you cut through the noise of spam and robocalls.

Display your company’s name, logo, and call reason on outbound calls


  • Improve answer rates and shorten response times by making your calls instantly recognizable and trustworthy.
  • Build customer trust and reduce frustration by ensuring customers know it's really you calling.
  • All the benefits of free business Number Registration

Built to help you connect across industries

Hiya Connect is designed for high-volume outbound call teams in industries where speed-to-lead and customer conversations are critical.

Financial Services

Connect with leads faster to close more deals

Insurance

Increase answer rates for policy renewals and claims

Auto, Retail, & Home Services

Maximize conversions on high-value calls

Healthcare

Improve customer communication and appointment reminders

Tech, Media, & Telecoms

Stand out and get your calls answered by decision-makers

Get a visual call inspection report showing your outbound call display.

Our free call inspection will help you:

  • See how your calls appear on your customers’ phones
  • Discover if your business numbers are being labeled as spam or fraud
  • Learn how Hiya can help improve answer rates and remove the unknown caller friction
“Hiya has helped increase connect rates on numerous campaigns. A campaign went from 70% to averaging around 85% connection rate.”
Jared Govender
Dialer Controller, Sales

Get a visual call inspection report showing your outbound call display.

Our free call inspection will help you:
  • See how your calls appear on your customers’ phones
  • Discover if your business numbers are being labeled as spam or fraud
  • Learn how Hiya can help improve answer rates and remove the unknown caller friction

How to easily get started

Talk to our experts to quickly get started, and realize the revenue and productivity impacts.

Activate Branded Call

Set up a custom caller ID display with your business name and call reason.

Monitor call performance

Use our comprehensive analytics dashboard to track and improve call metrics.

Optimize and scale

Leverage actionable insights to increase answer rates and continuously refine your call strategy.

The impact of Hiya Connect

30

%
Average increase
in answer rates

2.24

Average months for
return on investment

19

%
Average increase in
call conversion rates

2M

Branded calls
delivered daily

Branded Call performance analytics 


  • Identify patterns in call outcomes and tweak campaigns for higher ROI.
  • Continuously optimize your outreach efforts, so you're always improving your ability to connect with, convert, and retain high-quality leads.

Easy to use — no integration required

  • Hiya's Branded Call works seamlessly with all your existing systems and workflows.
  • No complex integrations, APIs, or IT involvement needed —saving time and enabling immediate impact.
  • Powered by the Hiya Voice Intelligence Platform, connecting enterprises directly with carriers, networks and solution providers to enable branded calling.
Solutions + Use Cases

Who we work for

500+ Million
users
  • Sales teams
    Drive conversions with faster follow-ups.

  • Marketing teams
    Improved brand awareness and campaign efficiency.
  • Customer service & contact centers
    Deliver higher customer satisfaction with fewer missed calls and faster resolution times.
  • IT & Operations teams
    Spend less time managing call reputation and protect your brand from spoofing.
Trusted by 1,000+ businesses globally
fastest implementation mid-markethigh performer americashigh performer emea high performer europehigh performer ukusers most likely to recommend mid-marketbest support small business

FAQs

What is Hiya Branded Call, and how is it different from regular caller ID or Number Registration?
Will Branded Call prevent my calls from being marked as spam?
Which carriers and countries support Hiya Branded Call?
How long does it take for my branding to appear after purchase?
Does Hiya Branded Call integrate with my dialer or calling software?
How does Hiya protect against spoofing and fraudulent calls?
Can I see how a branded call will look before signing up?
Is there a cost to get started?
Is there a minimum commitment with the custom plan?
What if I do not make a large volume of monthly outbound calls?
What are the differences between caller ID, CNAM, and branded caller ID?

Your customers are waiting to hear from you

Get more calls answered and build customer trust with Branded Call.

Talk to Sales