Hiya for business | Canada

Is your caller ID working the way you think?

Most businesses assume their name is showing up, but most of the time it isn't. 88% of Canadian consumers ignore an unknown call. Hiya makes sure customers know it's you.

See how your calls are showing up
Delivering branded calls over Canada's major networks
Rogers logoBell logo

Every business call matters. Make sure it's answered.

Keep the appointment

Every ignored reminder is a no-show you could have prevented.

Close the sale

Shoppers decide fast. They go with whoever reached them first.

Protect the account

When fraud alerts go unanswered,
customer trust is on the line.

Most Canadian businesses think they're already
covered.

Your business name was registered with your operator. You assumed customers were seeing it. Most of the time, they aren't.

  • Some calls show your business name
  • Some calls show nothing
  • Some calls get flagged as spam
Learn how Hiya can help

The hardest part? Nothing looks broken.
Customers aren't picking up because they don't know it's you.

Control how your brand shows up when you call

Customize your branding by phone line and track call performance from a single operational workspace.

Trusted by Canadian businesses where every call counts.

“Before Hiya, our agents weren't able to work with consumers on solutions because they couldn't reach the consumer. With Hiya's Branded Call, agents are now able to do what they do best: connect.”

Brian Summerfelt
President & CEO, MetCredit Canada

MetCredit logo in white
37%

increase in answer rate

55%

increase in right-party contact rate

Get a visual call inspection report showing your outbound call display.

Our free call inspection will help you:

  • See how your calls appear on your customers’ phones
  • Discover if your business numbers are being labeled as spam or fraud
  • Learn how Hiya can help improve answer rates and remove the unknown caller friction
“Hiya has helped increase connect rates on numerous campaigns. A campaign went from 70% to averaging around 85% connection rate.”
Jared Govender
Dialer Controller, Sales

Get a visual call inspection report showing your outbound call display.

Our free call inspection will help you:
  • See how your calls appear on your customers’ phones
  • Discover if your business numbers are being labeled as spam or fraud
  • Learn how Hiya can help improve answer rates and remove the unknown caller friction
Trusted by 2,000+ businesses globally
fastest implementation mid-markethigh performer americashigh performer emea high performer europehigh performer ukusers most likely to recommend mid-marketusers most likely to recommend mid-market

See how your calls appear.

Get a free call inspection